Skills 2.0

If there's one thing that preoccupies the mind of every individual in business today — whether seasoned or newbie, whether CEO or frontline — it is how to successfully navigate the new "normal" in business.

Yet, despite all their anxiety and hard work, it is astonishing how few organizations are even close to being ready for the times ahead.


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General Electric

Most leaders think they're "reinventing" their organizations. But making minor variations in how you've always done things is not reinventing.

To reinvent means to invent anew and completely. And there's never been a more urgent time to do so.

Do You Have the Courage
to Really Reinvent Your Organization?

Evidence from some of the world's best-performing companies and their most-effective leaders reveals that the skills necessary for success now are the direct opposite of the skills that you pursued yesterday.

Yesterday's skills were answer-focused — you taught employees the methods, policies, procedures, scripts, lists, rules, laws, processes and best practices to do their jobs.

Pepsico

The skills necessary in the new world of business are question-focused — employees need to master the questions that will lead them to the best answer as change churns through situations, circumstances, economies, markets and customer whims.

Yesterday was about efficiency and control. Today, you need effectiveness and nimbleness.

Yesterday was about information and knowledge and data. Today, you won't succeed without acuity and perspective.

Less Training
Better Results, Faster

Emerson

The most remarkable and immediate benefits of shifting from an answer-driven skillset to a question-driven skillset is you sharply reduce the amount of time, money and energy to lead and train your organization — even as your results sharply improve

  • Effortless Employee Engagement:

    When you trust your people to ask the right questions themselves, rather than spoon-feeding them answers, you communicate you inherently respect their judgment. This effortlessly motivates and engages them.

  • Peter Drucker
  • Effortlessly Nimble:

    Your people become masterful at doing what they need to get done — even with less knowledge, less information and fewer procedures. The direct result is a swift and nimble organization.

  • Effortlessly Innovative:

    Your people amaze you with answers that go far beyond any answer you could imagine yourself. This ignites a true innovation culture.

  • Zappos
  • Effortlessly Timeless:

    And your people will always be at the cutting edge because, at today's pace of change, no answer remains right for long, but the right questions remain timeless.

An Unusual Window of Opportunity

You would think that, given today's business climate, you would be surrounded by courses on how to develop this "single most important skill today." But clearly, you're not. Which is why it remains "the skill in shortest supply."

This creates an unusual window of opportunity for those leaders who have the courage to reinvent their organizations now.

The Next Level — Skills 2.0

But how exactly do you reinvent your organization to this next level of skills?

Lloyd Alexander

Aman Motwane's research led him to identify a suite of questions that today's cutting-edge organizations use to discover uncommon insights into every aspect of business — Leadership, Innovation, Teamwork, Time Management, Customer Service, Selling, Negotiating, Strategy and more.

The questions are easy to understand, and they are easy to teach. And, as many have discovered, they have a cumulative, reinforcing effect. This means your people can become adept at using them rather rapidly to navigate unfamiliar situations, unfamiliar tasks and unfamiliar projects.

Claude Levi-Strauss

Skills 2.0 is specifically for those leaders who need to go beyond what's achievable through traditional skills.

It is specifically for those leaders who want to banish the motivate-again-and-again and train-again-and-again and remind-again-and-again cycles inherent in such traditional training.

Of course, not all leaders will have the courage to shift up now.

Leaders who are perceptive enough to recognize the necessity of cultivating a perceptive organization will shift up without urging.

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